Limited Warranty

What This Warranty Covers

Tala warrants that your grounding sheet will be free from defects in materials and workmanship under normal residential use for one year from the delivery date. This warranty covers:

  • Conductive silver thread grid

  • Grounding cable connector

  • Overall structure of the fitted sheet

Duration of Coverage

The warranty begins on the delivery date and lasts for 12 months. If we replace or repair your sheet under warranty, the original warranty term applies to the replacement—not a new one.

What We Will Do

If your product has a covered defect, Tala will, at its option:

  • Repair the item using new or refurbished parts

  • Replace it with the same or equivalent product

  • Refund your original purchase price if repair or replacement isn’t feasible

How to Make a Claim

To make a warranty claim:

  1. Email info@talagrounding.ca with your order number and a description of the issue (photos or video may be requested).

  2. We’ll provide a Return Authorization and shipping instructions.

  3. Return the defective item.

What’s Not Covered

This warranty does not cover:

  • Normal wear & tear (e.g., fraying, fading)

  • Damage from misuse (washing with bleach, extreme heat, pets, etc.)

  • Unauthorized alterations or repairs

  • Stains or odors not related to manufacturing defects

Products used in commercial settings are not covered.

Disclaimer of Other Warranties

Except as expressly stated, Tala disclaims all other warranties—express or implied—including fitness for a particular purpose and merchantability

Limitation of Liability

Tala's liability is limited to the original purchase price. We are not liable for any incidental, consequential, or special damages even if we had notice of potential harm.